Services / Incident Investigation and Root Cause Analysis
Incident investigation that ends in fixes that stick.
Root cause analysis that goes past who made the mistake and ends in corrective actions with owners, due dates and verification. Based in Traverse City and available across Michigan.
What is included
What you receive
Employers who have had an injury, near miss, property loss or repeat issue and want a thorough, independent look at what went wrong.
Fact-finding
Interviews, site review and document collection to understand what happened and why.
Root cause analysis
Structured analysis of the conditions and systems behind the event, not just the final step.
Corrective actions
Practical actions ranked by effectiveness, each with an owner and a due date.
Written report
A clear investigation report your leadership, insurer or regulator can follow.
Verification
Follow-up to confirm each corrective action is in place and working.
How an engagement runs
From first visit to verified fix
Every engagement follows the same path, so you know what you will receive and when.
Scope
We agree on sites, hazards of concern and the deliverables you want.
Visit
On-site observation and conversation with the people doing the work.
Report
An executive summary, trends and prioritized recommendations, each with an owner and a due date.
Verify
We confirm corrective actions are in place and working.
Questions
Before you call
How soon can you start?
Call 231-313-7979 and describe what happened. We will talk about timing and scope.
Do you assist with OSHA or MIOSHA reporting?
We can help you understand requirements and organize facts. Reporting decisions remain yours, and legal questions should go to your attorney.
Can you review an investigation we already did?
Yes. A second look at an existing investigation and its corrective actions is a common request.
Next step
Tell us what you are working on.
Describe your site, your industry and what prompted the call. You will get a straight answer on scope and next steps.